“Omni-channel is like teenage sex… Everyone talks about it… but nobody really knows how to do it… Everyone thinks everyone else is doing it… so everyone claims they are doing it!”
This is how we began our intervention about omnichannel with the IML students (International Institute for the Management of Logistics and Supply Chain) at EPFL, Friday March 6.
For several years, SuCh Consulting’s consultants have been involved in the IML’s Executive Master in Global Supply Chain Management program, ranked 2nd best Master in Supply Chain Management in 2020!
This time, we addressed the omnichannel strategy:
- Why and how has omnichannel become a necessity for today’s businesses?
- How should companies proceed to successfully transform?
- What are the Supply Chain challenges to be tackled for a successful transition?
Omnichannel, a subject often discussed but rarely mastered, generated great interest from the participants. Through our discussions, they were able to become aware of the importance of Supply Chain Excellence, determining factor in a successful omnichannel strategy deployment.
We warmly thank the IML team for giving us the opportunity to participate in this prestigious program and see you next year!